Privacy Policy

KAHVE MOLASI Privacy Policy

Welcome to the Kahve Molasi Privacy Policy (“Privacy Policy”)! Here, you'll learn how we collect, store, protect, and share your data — and with whom. We recommend reading this policy together with our Terms of Use for a complete understanding of how your information is handled. Whenever you use the Kahve Molasi application (including the desktop version) (“App”), visit our websites or microsites (such as Kahve-Molasi.dating), or interact with our digital products and services (like contests or surveys), we may collect certain data from you. We refer to all these platforms collectively as “Services” in this Privacy Policy. You may also choose to share information with other users (“Users”), including your friends and contacts, through the App or Services. At times, we may also need to share your data with third parties. This Privacy Policy also explains how we protect your personal data when it is transferred internationally. Please read it carefully.

Who Are We?

Kahve Molasi is a software product developed by NeuroTech Ai Solutions FZCO (“we,” “us,” or “Kahve Molasi”), and we are the data controller responsible for the personal data collected and processed through the App and Services. Kahve Molasi has a designated Data Protection Officer who can be reached at info@kahve-molasi.dating, +49151 11195800 or by mail at: IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, United Arab Emirates.

1. Data We Collect

When you install the App and create an account (“Account”), we may collect some or all of the following information (“Registration Data”):

Registration Data
When you install the App and create an account (“Account”), we may collect some or all of the following information (“Registration Data”):

• Your name
• Username
• Email address
• Mobile phone number
• Gender identity
• Date of birth
• Sexual orientation
• Photos
• Location
• Login credentials from connected social media accounts (e.g., Facebook, Instagram). For more details, see Section 7: “Connecting with Other Apps.”

When setting up your Account, you’ll also be asked to create a password. You can view and update this information at any time through your Account or by contacting our support team. (Location data is collected automatically if you grant the App location access in your device settings.) It is your responsibility to ensure your Account information remains up to date. For example, if you change your phone number, please update it in the App.

The information we collect helps us improve the App and verify that our users are real people (bots aren't welcome!). Some details, like sexual preferences, may be visible to others who view your profile.

For California Residents:
Under the California Consumer Privacy Act (CCPA), the information we collect may fall into the following categories of “personal data”:

A. Identifiers (e.g., name, location)
B. Personal data under California customer records law (e.g., contact details, financial info)
C. Protected classifications (if voluntarily provided): age, gender identity, marital status, sexual orientation, race, origin, religion, health status
D. Commercial information (e.g., purchase history)
E. Biometric data (e.g., facial recognition)
F. Internet/network activity (e.g., browsing history, interaction with Services)
G. Geolocation data (e.g., device coordinates)
H. Audio, visual, and electronic data (e.g., photos, videos)
I. Professional or employment information
J. Non-public education information
K. Inferred data or profiles about user preferences or behavior

Profile Information
We encourage thoughtful sharing of information on your profile. For your safety, we recommend not including sensitive personal data such as:

• Email addresses
• URLs
• Messaging handles
• Phone numbers
• Full names or addresses
• Credit card details
• National ID numbers
• Driver’s license information

Sharing personal information in your profile or through chat features is done at your own risk. For more details on who can view your shared data, see Section 4.

Verification Data (including biometric data)

To enhance safety and improve your experience, we may request that users verify their accounts. This could include confirming your phone number or optionally submitting a verification photo. This helps us ensure you're a real person and prevents fake profiles that could be used for fraud or other cybercrimes.

Verification may be required if suspicious activity is detected. If you verify your profile photo, we will review the image and use facial recognition technology to confirm your identity. This verification image is not added to your profile but may be stored to help validate future profile photos. Verified profiles receive a blue “Verified” badge.

Purchase Information
If you choose to purchase premium features, we process your payment information and store it securely for fraud prevention, tax, and audit purposes.

Kahve Molasi uses automated systems to detect fraudulent payments. If a payment meets certain risk criteria or violates our terms, it may be automatically canceled. Affected users will be notified and may contact us to appeal.

If your account is suspended for any reason, your profile on other platforms under the Kahve Molasi Group (e.g., Bumble) may also be suspended as a preventive measure against spam and fraud.

Location Services
If you grant location access through your device settings, we may collect location data via Wi-Fi access points and GPS coordinates. We use this data to enhance your experience — for example, to show your profile to users near you or personalize suggestions.

To disable location services:

• iPhone: Settings > Privacy > Location Services > Kahve Molasi
• Android: Settings > Location > Kahve Molasi > Permissions > Location

Device Information
When using the App, we may collect device-related data like Unique Device Identifier (UDI), device model, and operating system. If granted permission, we may also access your contacts to help connect you with friends — but only for that purpose.

Links
We may track how you interact with links displayed on Kahve Molasi, including third-party links and redirects. We may share aggregated click statistics, such as the number of clicks on a particular link.

Other Contributions
From time to time, we may invite you to participate in surveys for research purposes or contact you to ask whether you’d like to provide feedback, serve as a testimonial, or take part in marketing campaigns (for example, if you tell us you met someone through the app, we may ask if you'd like to be featured in a Kahve Molasi ad). Participation is voluntary, and full details will be provided when we reach out. If you prefer not to be contacted for surveys or marketing campaigns, you may notify our support team through the feedback page.

Contacting Our Support Team
If you contact our support team via the feedback form, we may collect your email address, your IP address, and any other information you provide in order to process your request. We may retain our correspondence with you for up to 6 years, including complaints you submit about other users and complaints others may submit about you—even if your account has been deleted.

Cookies and Similar Technologies
When you visit our pages or use our app, we may automatically collect personal data using cookies or similar technologies. A cookie is a small file placed on your device or browser that helps us recognize you and verify your identity. To learn more about how we use cookies and what choices you have, please read our [Cookie Policy].

 

2. USE OF YOUR DATA
Our goal is to make your Kahve Molasi experience as enjoyable as possible. To achieve this, we may use your registration data and other information to:

• Provide you with our services and features;
• Contact you with app-related updates or new features;
• Personalize the app, website, and content we present to you;
• Conduct research and analysis on how you use and interact with the app or site;
• Test and implement new technologies and processes to improve the service;
• Resolve disputes and enforce our Terms of Use;
• Investigate fraud, protect our legal rights, and enforce legal agreements;
• Inform you about campaigns or offers via direct marketing or other communications—if you have opted in or given your consent. We will not use your data for direct email marketing unless you have allowed it during account creation or in your settings (you can opt out via links in messages or from within the app settings at any time);
• Protect members and third parties from harm.

Matching Algorithms
We aim to help foster meaningful and equal relationships. Our matching algorithms use various indicators from user profiles (such as how you swipe or whom you match with) to predict compatibility and suggest potentially suitable matches. These indicators aim to show each user the most relevant profiles, increasing the chances of forming a meaningful connection.

We use the following data to support this:

• Information from your profile (e.g., age, distance, gender) to present people you're likely to be interested in;
• How you use the app, to suggest active users who are ready to connect;
• Your device’s location to determine proximity to other members.

The legal basis for processing profile and environmental data is to fulfill our contractual services under GDPR Article 6(1)(b). When processing activity-based data, we rely on our legitimate interests under GDPR Article 6(1)(f), particularly to provide personalized and relevant recommendations. If you provide sensitive data (e.g., religious beliefs) on your profile, the processing of that data is based on your explicit and voluntary consent.

Moderation Practices
We use automated systems and a moderation team to review accounts and messages (including uploaded photos and profile content) for potential violations of our Terms of Use. If an account or message meets certain criteria indicating a potential breach, the account may receive a warning, be restricted, or suspended. Affected users may contact Kahve Molasi to dispute such decisions. If you share content that violates our Terms of Use, your account may be suspended or restricted.

Legal Basis
Under EU and UK data protection laws, we are required to inform you of the legal bases we rely on when processing your data. These are outlined in the table provided in this policy. If a legal basis relies on your consent, you may withdraw it at any time. If we rely on legitimate interests, you have the right to object to the processing of your data. Relevant sections of this policy explain how to withdraw consent or object to certain types of data use, where applicable.

Purpose of Data Use	Types of Data (CCPA Categories)	Source	Legal Basis
To provide the Kahve Molasi social networking service	Name, email address, date of birth, location (A, B)	Provided by you, including location from your device	Contract performance
To support networking opportunities on Kahve Molasi website	Optional profile info (verification included), sexual orientation, non-binary gender identity, religion, ethnicity, photos, interests (B, C, H, I, J)	Provided by you	Contract performance and legitimate interests; explicit consent for special data
Identity verification, fraud prevention, and user safety	Phone number, profile photo (B, H)	Provided by you	Legitimate interest (fraud prevention and user safety)
Payment for premium services (excluding Apple App Store)	Credit card information (B, D)	Provided by you	Contract performance
Targeted advertising to partners (incl. rewarded ads)	Device ID, age, gender, IP, approx. location (A, C, G)	Age and gender from you; others from your device	Consent
Third-party network ads and measurement	Site/app usage, IP, approx. location, age, gender, device ID (A, C, G, F, K)	Age, gender from you; others from device or browser	Consent
In-app promotion cards and advertising	Location, gender, age, profile info (A, C, G)	Gender, age, profile info from you; location from device	Legitimate interest (ad targeting and revenue)
Sending marketing on events, offers, and services	Name, email, postal address, Instagram username, phone (A, B)	Provided by you	Consent or legitimate interest
Communication for research, feedback, and marketing campaigns	Email, phone number (B)	Provided by you	Legitimate interest (research and service improvement)
Profile creation/optimization and third-party login	Facebook/third-party account data (A, B, C, H)	From Facebook or third parties	Legitimate interest (service access)
App improvement and tech testing	Log and usage data, IP, browser, referrer, search terms, sign-up data, profile info (A, F, H)	Photos/videos from you; others from device	Legitimate interest (analytics and improvement)
Responding to social media and communication requests	Email, IP, social media name, phone (B, F)	Provided by you and from device	Legitimate interest (customer support)
Investigation of TOS violations and account restrictions	Registration, profile, messages, photos, usage/device data (IP, session) (A, B, C, F, H)	From user and device	Legitimate interest (security and service continuity)
Blocking fraudulent transactions	Name, IP, email, phone, cardholder info, payment details, user ID, country (A, B, D)	From user and device	Legitimate interest (fraud prevention)
Voice/video calls and media messaging features	Video, audio, images, video usage data (F, H)	From device	Legitimate interest (service provision)
Enhanced profiling and personalization	Installed apps on device (Android only) (F, K)	From device	Consent
Protection of legal rights, defense, and harm prevention	All relevant information	From user, device, or third parties	Legitimate interest (legal protection)

 

3. DATA DISCLOSURE

According to our policies, we do not disclose your personal data except in the limited circumstances outlined below.

Data Sharing Conditions	Shared Data
Service Providers – Data is shared with certain trusted third parties to perform functions and deliver services. Registration information or personal data is shared for this purpose.	All data including all CCPA categories mentioned above
Moderators – To monitor activity and approve content in the app.	Username, registration info, profile info, message content, and photos (CCPA categories A, B, C, H)
Advertising Partners – To display targeted ads in the app and on websites.	Device ID (ad ID), age, gender, IP address, and estimated location (CCPA categories A, C, G)
Legal and Security – Data may be shared to ensure compliance with app rules, protect intellectual property rights, respond to legal requests, assist in criminal investigations, or protect vital interests.	All personal data depending on the request or issue (including CCPA categories)
Marketing Service Providers – To conduct marketing campaigns on third-party websites and apps and measure their effectiveness.	Device ID, estimated location, age, gender, app or site visit data, hashed email (CCPA categories B, C, G, F, K)
Payment and Telecom Companies – To process payments for premium services.	Cardholder name, address, card number, payment amount, and transaction date/time (CCPA categories A, B, D)
Business Transfers – In case of merger, acquisition, asset sale, or bankruptcy within the Kahve Molası group companies, personal data may be shared.	All personal data owned by Kahve Molası (including CCPA categories)
Anti-Spam and Anti-Fraud – To prevent suspicious accounts and fraudulent transactions within the Kahve Molası Group.	Email, phone number, IP, IP session data, social network ID, username, User-Agent, transaction and payment data (CCPA categories B, F, D)
Aggregate Data – Non-personally identifiable data collected for market analysis and demographic profiling may be shared with third parties.

 

ADDITIONAL INFORMATION ABOUT DATA DISCLOSURE

Service Providers
We engage certain trusted third parties (“Service Providers”) to perform specific functions and provide services on our behalf. The service providers with whom Kahve Molası shares users’ personal data may vary depending on the app and site the user is using. We use the following providers to deliver our services:

• Billing Services – To allow users to purchase paid features in our app (e.g., Google Play)
• Authentication Services – To verify users’ accounts (e.g., Twilio)
• Social Media Providers – To enable users to connect their Kahve Molası accounts with their social media accounts (e.g., Facebook or Instagram)
• Product Development and Market Research – We use third-party platforms (like Typeform) and agencies (like Kantar) to conduct customer surveys and market research
• Growth Marketing Services – To market and advertise Kahve Molası to potential customers (e.g., AppsFlyer, Facebook)
• IT Services – Some software providers used in our company operations may process users’ personal data (e.g., user data submitted through social media support requests may be processed by our community management software provider Khoros)

We carry out the necessary due diligence to ensure all our service providers have appropriate data protection and information security measures in place, and we only provide them with the personal data necessary to perform their services. Our agreements with service providers also include strict obligations regarding data storage and security.

Marketing Service Providers and Advertising Partners
We work with advertising publishers (“Advertising Partners”) to display ads in our app and websites. We also collaborate with marketing service providers (“Marketing Service Providers”) like Facebook. These partners help us market and advertise on third-party websites and apps, and measure the effectiveness of our ad campaigns. For example:

• Excluding users who already have a Kahve Molası account from campaigns aimed at acquiring new users
• Showing ads to users who visited the Kahve Molası app or site but did not create an account
• Targeting potential users who resemble existing users based on information held by the marketing provider (Lookalike Audience)
• Including you in “custom audiences” for Kahve Molası ads (a custom audience is a list of individuals who are likely to be interested in specific ads)

We share a limited amount of personal data with the companies that assist us with marketing and advertising. This data may include:

• An advertising identifier linked to your device (a randomly assigned number from your mobile device manufacturer used to track ad impressions, clicks, and conversions)
• Approximate location based on your IP address
• Age and gender
• Your visit and actions on our site and app (e.g., downloading the app or creating an account)
• A hashed* version of your email address (used for creating custom audiences)

*Hashing is an encryption method that converts information into a string of numbers and letters. This code is not directly associated with your email address. We send hashed email addresses to the marketing provider, who compares them with its own hashed user list. Matching and non-matching codes are deleted by the provider afterward. For more information about ad tracking and managing your preferences, please refer to our cookie policy. In some cases, these third parties may also use the collected data for their own purposes, such as combining it with other data to provide advertising services to other clients.

Facebook
When we share data with Facebook as a marketing service provider (including Facebook’s “Like” feature), we jointly control the data processing with Facebook Ireland. Therefore, if you wish to exercise your data rights, you should contact Facebook. For information about Facebook’s data processing policies and your rights, you can visit the Facebook Ireland Privacy Policy page. For more information about the agreement between Kahve Molası and Facebook, you can email us at info@kahve-molasi.dating.

The shared data may include your actions on our website and information collected via cookies and similar technologies like the Facebook Pixel. This allows us to measure the effectiveness of our ads, improve our marketing efforts, and show you and others with similar interests more relevant ads (including on social media like Facebook).

Google reCAPTCHA Service
To prevent spam and abuse, we use the reCAPTCHA verification tool in our app. This service is provided by Google LLC and is subject to Google’s privacy policy and terms of service. reCAPTCHA helps distinguish between human input and bot input. Certain device and app data is sent to Google servers to determine whether the actions are made by a real person. Google may also use this data to improve the reCAPTCHA service. This data may include: URLs, the user’s IP address, Google account information if the user is logged in, browser details (type, size, resolution, plugins, language settings, date), mouse and touch movements, and data collected from cookies. This process is based on our legitimate interest in protecting our app from malicious bots.

4. WHAT OTHERS CAN SEE ABOUT YOU
We provide certain features that allow our users to show how amazing they are. Our app is designed to make it easy for you to communicate and interact with other users.
When using Kahve Molasi, remember that anything you share in the app may be publicly visible to both users and non-users. Be cautious when sharing sensitive information on your profile, such as religious beliefs or health data. Information like sexual orientation is optional and you are not required to share it. Photos you upload may also contain personal information about you. By uploading photos or sharing sensitive data, you are explicitly consenting to the processing and visibility of this data by other users.
Your profile and other information you provide to the app (e.g., data obtained from your Facebook or Instagram accounts) may be viewed and shared by both users and non-users. For example, another user may take a screenshot of your profile photo and share it with their Facebook friends.
In some countries (currently only South Korea), users have the right to download their chat history, and Kahve Molasi does not have control over how these users may share or use that information.
If you log in using Facebook or another third-party account on a shared device, remember to log out to prevent others from accessing your account.

5. AGE RESTRICTION
We want as many people as possible to enjoy our platform. However, you must be at least 18 years old to use Kahve Molasi.
Kahve Molasi does not knowingly store data of children or minors, and its services are not directed at them. If we discover that a child or underage individual has registered, we will terminate the account and delete the data. We may retain the email and IP addresses of users who violate this rule to prevent them from creating new accounts.

6. SECURITY
Kahve Molasi has implemented appropriate security measures to protect your data and aims to prevent unauthorized access, misuse, loss, disclosure, or alteration of your personal information. Our technical team works to ensure a secure user experience.
However, since 100% security cannot be guaranteed on the internet, the risk of unauthorized access, hacking, or data loss cannot be completely eliminated. To help protect your data, we recommend the following:

• Log out of your account when you're done,
• Do not share your password with anyone,
• Change your password regularly,
• Act quickly if you believe your account has been accessed without your permission.
  We cannot guarantee full security during data transmission. Transmission is at your own risk.

7. LINKS TO OTHER APPLICATIONS

Login with Social Media Accounts
If you log in with your Facebook account, Facebook may share your name and profile picture with us. Unless you object, Facebook may also share your email address (if linked to your account), date of birth, profile photos, gender, liked pages, and city.
If you register or log in with your Apple ID, Apple may share your login information, name (which you can modify), and email address (Apple will generate a random address if you choose to hide it). This email will be linked to your Kahve Molasi account and used for access. These personal details are used to create your Kahve Molasi account. If you remove your Facebook or Apple account from Kahve Molasi, we will no longer have access to this information, but previously received data will be stored until your account is deleted.

Linking Social Media Accounts to Your Profile
You can link your Instagram or Facebook account to your Kahve Molasi account, allowing you to share some content (such as Instagram photos) on Kahve Molasi. We only access limited information as permitted by Instagram/Facebook and based on your consent during the linking process. To disconnect the link, you must revoke Kahve Molasi’s access in your Instagram or Facebook settings. However, any data previously retrieved will remain in your Kahve Molasi account unless it is manually deleted.

8. PERSONAL DATA SECURITY RIGHTS UNDER CALIFORNIA LAW

As a user residing in California, in addition to the rights outlined in Section 9 below, you have the following rights under the California Consumer Privacy Act (CCPA), and you also have the right not to be discriminated against when exercising these rights:

• You have the right to request and receive information from us about how your personal data has been collected, used, and shared over the past 12 months.
• You have the right to request the deletion of the personal data we have collected about you, with some exceptions.
• Under Section 1798.83 of the California Civil Code, certain companies must disclose their business practices related to the disclosure of personal data to third parties for direct marketing purposes to customers in California. If you want to learn about your rights under this section, you can email us at info@kahve-molasi.dating.
• Occasionally, in a jointly conducted promotional campaign with a third party, if you participate in such a campaign, your contact information may be shared with the third party so they can market their products or services to you. If participation in the campaign requires it, we will inform you in advance. If you do not wish to receive messages from the third party, you can unsubscribe in accordance with their instructions.
• California law also requires online service providers to explain how they respond to “Do Not Track” signals or similar mechanisms that allow users to control the collection of personal data. Currently, we do not track users' personal data across long-term and multiple online services. This law also requires disclosure about whether third parties collect user activity data across various services and over time. We do not knowingly allow third parties to collect personal data across multiple or extended services while users are using the app.

9. YOUR RIGHTS
The data protection laws of your country may provide you with the following rights:

• Right to Information: The right to know what personal data a company processes about you and why (such as through this notice).
• Right of Access: The right to request access to the data collected about you.
• Right to Rectification: The right to request correction of inaccurate data.
• Right to Erasure: The right to request the deletion of your data in certain situations.
• Right to Restrict Processing: The right to restrict further processing of your data while still allowing it to be stored.
• Right to Data Portability: The right to receive the collected data in a machine-readable format and to request that it be transferred to another service provider.
• Right to Object: The right to object to processing in specific circumstances (e.g., processing based on legitimate interest or for marketing purposes).
• Right Regarding Automated Decision-Making and Profiling: The right to request human intervention for decisions made solely through automated processes that significantly affect you.

The rights you have may vary depending on your country. We recommend that you learn about the rights available to you in your country.

To exercise your rights:
You can reach us via our feedback page or by emailing hello@kahve-molasi.dating
We may request additional information to verify your identity—this is necessary to protect both you and other users.

If you have complaints:
You should first contact us using the methods listed above.
If you believe your issue has not been resolved, you can contact the Information Commissioner’s Office (ICO) in the UK or your local data protection authority if you reside in the European Union/European Economic Area.
In countries outside the EU, you may also have the right to file a complaint with the relevant local data protection authority.

10. DATA STORAGE LOCATIONS
We want you to be able to access Kahve Molasi wherever you are. While the hardware is located in third-party data centers, it is owned by the Kahve Molasi Group. Data collected by advertising partners and other service providers may also be stored outside the United Kingdom and the European Economic Area. We ensure that appropriate legal mechanisms are in place, such as EU-approved Standard Contractual Clauses, and that robust contractual standards are enforced to guarantee your data is adequately protected.
If you would like more information about our safeguards, please email us at info@kahve-molasi.dating.

11. DATA RETENTION AND DELETION
We retain your personal data as long as the legal basis for its processing (as explained in Section 2 above) remains valid and as long as permitted by applicable law.
For details on the retention policy regarding biometric data, please see the “Profile Verification Information (including biometric data)” section in Section 1 above.
If you delete your profile, you should ensure that it is no longer visible in the app. If the profile is accidentally deleted, you can restore it for up to 28 days. After 28 days, we begin the process of deleting your personal data from our system, except in the following cases:

• If we need to retain data to comply with applicable laws (e.g., if you made in-app purchases, some personal data must be retained for tax and accounting purposes);
• If we need to retain data to demonstrate our compliance with applicable laws (e.g., if a profile is banned, some information and behavioral records related to the ban are retained as evidence);
• If there is an unresolved issue, request, or dispute, and we need to retain relevant information until the process is concluded;
• If we need to retain data for our legitimate business interests, such as fraud prevention or enhancing user safety. For example, to prevent a user banned for a security breach or misconduct from creating a new account, relevant information may be retained.

Note: Even if you delete information from your profile or close your account, copies of that information may remain visible or accessible if it was previously shared, copied, saved by others, or indexed by search engines. We cannot control or be held responsible for this. If you gave third-party applications or websites access to your personal data, they may retain the information in accordance with their own terms of use and privacy policies.

12. BETA PROGRAMS
If you would like to participate in beta testing through Apple’s TestFlight program, you can learn more about how your data is processed here.

13. CHANGES TO THIS PRIVACY POLICY
As Kahve Molasi evolves, this privacy policy may be updated from time to time. The most current version of the policy published on our website will always govern the processing of your data.
We will notify you of significant changes by sending an email to the address associated with your profile or by publishing a notice within Kahve Molasi.

Effective date: This privacy policy was last updated in May 2025.